FAQ

Q1: What is included in the "Four-Piece Set"?
A: Our standard Four-Piece Bedding Set typically includes: 1 Flat Sheet, 1 Fitted Sheet, and 2 Pillowcases. The specific materials (e.g., cotton percale, bamboo) and sizes (Twin, Queen, King) are clearly listed on each product page. Some sets may include a duvet cover instead of a top sheet.

Q2: How does the Summer Cooling Blanket work? Is it machine washable?
A: Our cooling blankets are made from breathable, moisture-wicking materials like bamboo-derived viscose, Tencel™, or advanced cooling fibers. They promote airflow and draw heat away from the body. Most are machine washable on a gentle, cold cycle and should be tumble dried on low or air-dried. Always check the care label first.

Q3: What are the benefits of a latex pillow, and is it good for allergies?
A: Natural latex pillows are known for their supportive, resilient feel (contouring without sinking), excellent durability, and natural resistance to dust mites and mold, making them a great choice for allergy sufferers. They are also naturally breathable. Our latex is often OEKO-TEX® certified, ensuring it’s free from harmful chemicals.

Q4: What is the difference between natural latex and synthetic latex?
A: Natural latex is derived from the sap of rubber trees, is more breathable, elastic, and eco-friendly. Synthetic latex is made from petrochemicals, may off-gas, and is less durable. We clearly specify the type of latex used in our product descriptions and prioritize natural or blended formulations.

Q5: How do I clean and care for my latex pillow?
A: Do not machine wash or dry. Latex pillows require spot cleaning only. Use a mild detergent damp cloth, then wipe with a clean, damp cloth. Air dry completely out of direct sunlight. Use a removable, washable pillow protector to keep it fresh.

Q6: Do you offer a warranty on your products?
A: Yes. We stand behind our quality. Latex pillows come with a 3-year limited warranty against manufacturing defects. Bedding sets and blankets have a 1-year limited warranty. Warranty details are included with your product.